RCM Software FAQs

What does OmniMD RCM offers?

OmniMD RCM provides practice management and billing solutions for medical billing companies, physicians, and specialists. We offer a full-service scheduling, billing (registration, claims, and payments) and accounts receivable (AR) solution. You can either utilize OmniMD EHR and/or can also interface with your existing EHR.

How much does OmniMD RCM costs?

OmniMD RCM offers flexible affordable solutions to accommodate your unique business needs, including monthly subscription rates to transaction-based pricing options, for larger groups and billing companies, offered with longer term contracts with additional discounts. There’s a low start-up cost, and we scale our pricing based on your needs and business growth. We also provide services to assist with your migration from your current system. Pricing also depends on the customization required to interface with your EHR. Contact OmniMD Solution Consultants to get a personalized review and learn about onboarding options.

Is there a start-up cost or initial fees during the implementation?

There may be a low start-up cost, and we scale our pricing based on your needs and business growth. We also provide services to assist with your migration from your current system. Pricing also depends on the customization required to interface with your EHR. Contact OmniMD Solution Consultants to get a personalized review and learn about onboarding options.

Do I need to purchase new hardware equipment?

OmniMD RCM is 100% cloud based and offered with document scanning and hosting solution option allowing the flexibility to be a paperless office. We do not any hardware supporting our scanning solutions.

What does SaaS mean? Is OmniMD RCM a SaaS solution?

SaaS stands for Software as a Service and is essentially the same as cloud-based service. OmniMD RCM is a SaaS solution and provides access to all of your data from any computer you’ve designated, as long as it’s connected to a data network.

What data do we need to send you?

When it comes to implementing the billing software, we’ll need patient demographics, insurance data, face sheets, encounter sheets (favorite ICDs and CPTs), fee schedule or %age of Medicare FFS, provider credentialing information for enrollment, etc. Our Solution Architects can guide in detail about requirement individual to your business.

Is your software ICD-10 ready?

OmniMD has been ICD-10 ready & compliance 2014. OmniMD RCM has a crosswalk tool built into the product where users can cross reference current ICD-9 codes with ICD-10 codes.

How long does it take to setup my account?

Once you sign up with OmniMD RCM, a dedicated implementation consultant will contact you within 24 hours to welcome you and share account setup kit. Your representative will help coordinate your entire onboarding timeline, which includes initial account setup; EDI, ERA, EFT, and eligibility verification enrollments; and claims processing. We are committed to your success and expect to have your account fully implemented within 90 days of your account being setup.

How soon can I begin sending electronic claims?

You can begin sending electronic claims to major commercial insurance payers, such as Aetna, Cigna, United Healthcare, and many others, within 48 hours of enrollment process. A few payers, such as Medicare, Medicaid, Blue Cross/Blue Shield, may require authorization of an enrollment form before you can submit electronic claims. The timeline varies for these payers and can typically take anywhere from 2 to 4 weeks.

Can I use OmniMD RCM to submit electronic claims to all insurance companies?

You can choose from a variety of clearinghouse options (one or more—supports multiple clearinghouse(s) for your business) available to submit to most payers who support electronic submission of claims, including Medicare, Medicaid, Blue Cross, Blue Shield, Aetna, Cigna, United Healthcare, Tricare, etc., in every state.

Which insurance paper and electronic claim formats are supported by OmniMD RCM?

OmniMD currently supports the CMS 1500 paper claim format and ANSI 837p electronic claim format. We also support institutional claim formats, both UB-04 and 837I, for Ambulatory Surgical Centers (ASC), Comprehensive Outpatient Rehabilitation Facility (CORF), and Outpatient Rehabilitation Facility (ORF).

What are the system requirements for OmniMD RCM?

Windows 7 or higher version of Windows is required to run the OmniMD RCM application. OmniMD RCM runs the best in Internet Explorer V11 or higher as well as Google Chrome.

Who is responsible for data backup?

OmniMD takes all the responsibility for maintaining and backing up your records.

Is my data secure?

OmniMD securely store your records and information in our remote servers. Automatic offsite backups ensure the security of your data.

What are OmniMD RCM’s Compliance Standards?

OmniMD is EHNAC certified for HIPAA compliance standards for ePHI, which means your ePHI is safe with us and our subcontractors. Physical and electronic barriers to data breach include our compliance policies with all of our subsidiaries, advanced encryption, auditing, and a secure network with offsite backup to all of your ePHI data.

Will the system auto-log off?

Auto-Log off is a part of HIPAA compliance. Once you leave your workstation idle, the system logs you out in few minutes based on your default setting. Users will need to re-enter the login credentials to regain entry.

Can you do data transfers?

This directly depends on your current software vendor and how they can currently export or converts your data. In most cases, we can import your patient demographics with insurance, appointments, and patient balance(s). Manual data entry is always a choice available.

How will OmniMD bill my account?

Subscription fees are billed monthly within the first week of the current month for the previous month of service, except for the setup and training fees which is billed in advanced. We accept payment by direct debit to your checking account or by check. Payments are due on the tenth day of each month.

When is your support team available?

OmniMD Support can be reached Monday through Friday, between 8 am ET/5 am PT and 8 pm ET/5 pm PT, excluding national holidays. You can reach out directly to the OmniMD Support Team via email or phone.

Can I process credit card payments from patients using OmniMD RCM?

Yes, we offer our providers the flexibility to accept credit cards in person, online, or over the phone. It’s simple and affordable to set up an account and start processing credit cards in OmniMD and can be used with or without a card swiping device. The payments are processed through a merchant account, deposited directly into your bank account, and posted to OmniMD. You can contract through our partner Bill Flash directly for monthly fees and contracting.

Can I run OmniMD RCM on a Mac?

OmniMD is a web-based application and works the best with Windows based OS and browsers. Mac users can seamlessly run Windows applications on their system by acquiring a compatibility program and Windows license.

What does OmniMD RCM offers?

OmniMD RCM provides practice management and billing solutions for medical billing companies, physicians, and specialists. We offer a full-service scheduling, billing (registration, claims, and payments) and accounts receivable (AR) solution. You can either utilize OmniMD EHR and/or can also interface with your existing EHR.

How much does OmniMD RCM costs?

OmniMD RCM offers flexible affordable solutions to accommodate your unique business needs, including monthly subscription rates to transaction-based pricing options, for larger groups and billing companies, offered with longer term contracts with additional discounts. There’s a low start-up cost, and we scale our pricing based on your needs and business growth. We also provide services to assist with your migration from your current system. Pricing also depends on the customization required to interface with your EHR. Contact OmniMD Solution Consultants to get a personalized review and learn about onboarding options.

Is there a start-up cost or initial fees during the implementation?

There may be a low start-up cost, and we scale our pricing based on your needs and business growth. We also provide services to assist with your migration from your current system. Pricing also depends on the customization required to interface with your EHR. Contact OmniMD Solution Consultants to get a personalized review and learn about onboarding options.

Do I need to purchase new hardware equipment?

OmniMD RCM is 100% cloud based and offered with document scanning and hosting solution option allowing the flexibility to be a paperless office. We do not any hardware supporting our scanning solutions.

What does SaaS mean? Is OmniMD RCM a SaaS solution?

SaaS stands for Software as a Service and is essentially the same as cloud-based service. OmniMD RCM is a SaaS solution and provides access to all of your data from any computer you’ve designated, as long as it’s connected to a data network.

What data do we need to send you?

When it comes to implementing the billing software, we’ll need patient demographics, insurance data, face sheets, encounter sheets (favorite ICDs and CPTs), fee schedule or %age of Medicare FFS, provider credentialing information for enrollment, etc. Our Solution Architects can guide in detail about requirement individual to your business.

Is your software ICD-10 ready?

OmniMD has been ICD-10 ready & compliance 2014. OmniMD RCM has a crosswalk tool built into the product where users can cross reference current ICD-9 codes with ICD-10 codes.

How long does it take to setup my account?

Once you sign up with OmniMD RCM, a dedicated implementation consultant will contact you within 24 hours to welcome you and share account setup kit. Your representative will help coordinate your entire onboarding timeline, which includes initial account setup; EDI, ERA, EFT, and eligibility verification enrollments; and claims processing. We are committed to your success and expect to have your account fully implemented within 90 days of your account being setup.

How soon can I begin sending electronic claims?

You can begin sending electronic claims to major commercial insurance payers, such as Aetna, Cigna, United Healthcare, and many others, within 48 hours of enrollment process. A few payers, such as Medicare, Medicaid, Blue Cross/Blue Shield, may require authorization of an enrollment form before you can submit electronic claims. The timeline varies for these payers and can typically take anywhere from 2 to 4 weeks.

Can I use OmniMD RCM to submit electronic claims to all insurance companies?

You can choose from a variety of clearinghouse options (one or more—supports multiple clearinghouse(s) for your business) available to submit to most payers who support electronic submission of claims, including Medicare, Medicaid, Blue Cross, Blue Shield, Aetna, Cigna, United Healthcare, Tricare, etc., in every state.

Which insurance paper and electronic claim formats are supported by OmniMD RCM?

OmniMD currently supports the CMS 1500 paper claim format and ANSI 837p electronic claim format. We also support institutional claim formats, both UB-04 and 837I, for Ambulatory Surgical Centers (ASC), Comprehensive Outpatient Rehabilitation Facility (CORF), and Outpatient Rehabilitation Facility (ORF).

What are the system requirements for OmniMD RCM?

Windows 7 or higher version of Windows is required to run the OmniMD RCM application. OmniMD RCM runs the best in Internet Explorer V11 or higher as well as Google Chrome.

Who is responsible for data backup?

OmniMD takes all the responsibility for maintaining and backing up your records.

Is my data secure?

OmniMD securely store your records and information in our remote servers. Automatic offsite backups ensure the security of your data.

What are OmniMD RCM’s Compliance Standards?

OmniMD is EHNAC certified for HIPAA compliance standards for ePHI, which means your ePHI is safe with us and our subcontractors. Physical and electronic barriers to data breach include our compliance policies with all of our subsidiaries, advanced encryption, auditing, and a secure network with offsite backup to all of your ePHI data.

Will the system auto-log off?

Auto-Log off is a part of HIPAA compliance. Once you leave your workstation idle, the system logs you out in few minutes based on your default setting. Users will need to re-enter the login credentials to regain entry.

Can you do data transfers?

This directly depends on your current software vendor and how they can currently export or converts your data. In most cases, we can import your patient demographics with insurance, appointments, and patient balance(s). Manual data entry is always a choice available.

How will OmniMD bill my account?

Subscription fees are billed monthly within the first week of the current month for the previous month of service, except for the setup and training fees which is billed in advanced. We accept payment by direct debit to your checking account or by check. Payments are due on the tenth day of each month.

When is your support team available?

OmniMD Support can be reached Monday through Friday, between 8 am ET/5 am PT and 8 pm ET/5 pm PT, excluding national holidays. You can reach out directly to the OmniMD Support Team via email or phone.

Can I process credit card payments from patients using OmniMD RCM?

Yes, we offer our providers the flexibility to accept credit cards in person, online, or over the phone. It’s simple and affordable to set up an account and start processing credit cards in OmniMD and can be used with or without a card swiping device. The payments are processed through a merchant account, deposited directly into your bank account, and posted to OmniMD. You can contract through our partner Bill Flash directly for monthly fees and contracting.

Can I run OmniMD RCM on a Mac?

OmniMD is a web-based application and works the best with Windows based OS and browsers. Mac users can seamlessly run Windows applications on their system by acquiring a compatibility program and Windows license.