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Phone and Text Reminders

Remind Your Patients with ease, Say NO to No Shows

Notify your patients about upcoming appointments efficiently and conveniently

Benefits

Deliver message with phone calls and texts

Reduce No Shows and missed revenue

Set your own frequency and interval

Customize your message

Automate Do Not call list

Flexibility

Flexibility

  • Delivery methods include text and phone
  • Configure options for patients to confirm, cancel, or reschedule
  • Customize your reminder message, frequency, and interval
  • Easy to configure and change the setup

Efficiency

Efficiency

  • Add information for specific visit or appointment types (location, fasting, bring meds, etc.)
  • Utilize our library of templates for common scenarios

Save Time

Save time

  • Deliver messages in seconds and avoid playing phone tags
  • Automate reminders frequency and interval
  • Frees up your time for your patients
  • Frees up your staff time for administrative activities and patient care

Choose When and How Often To Send

You can set your automated patient reminders to go out as often as needed—even on holidays and weekends.

Deliver Automatically

Automated reminder calls from your scheduler to remind your patients of their appointments.

Playback Your Message

You can playback your customized message call from your setup screen before they are sent out.

Automate Your Do-Not-Call List

Build opt-out / do-not-call list of patients from patient profiles.

Robust Reporting

Generate and learn from daily and monthly reports.

Personal Touch

Customize with an automated voice, with male/female voices.

Automatically Comply with Regulations

Your patient profile allows you to build Opt-Out/Do-Not-Call List and skips anyone who does not wish to be contacted.

Use Your Caller ID

Improve your response rate and time by letting your patients know who is calling.

Almost Real-Time Statistics

Updates your appointments with delivery status of all your reminders almost real time.

Stay HIPAA Compliant

Communicate with your patients while staying HIPAA compliant by SSL encryption and transmission of data.

Phone Vs Text

Text messages are the most reliable and convenient way to minimize missed appointments or no shows with 90% read rate.

Powerful Stats To Consider

  • 90% of texts read within 3 minutes of being sent 90% 90%
  • 70% of U.S. smartphone owners use their devices to send and receive text messages 70% 70%
  • 27% of patients forget their appointment 27% 27%

Invest in Automated Reminders

Your Customer Text Message can Include

Custom Text Message contains

  • Sender Name
  • Patient Name
  • Date of Appointment
  • Time of Appointment
  • Address
  • Provider Name
  • Opt-in by Confirmation
  • Opt-out by Canceling or Rescheduling
Transactional Texts Promotional Texts
Appointment reminders Reminders to schedule next appointment
Checkup reminders Advertising new services
Health tips
Patient satisfaction surveys

Major Reasons Why Patients Miss Appointments

What Our Clients Say?

“Our practice has been very pleased with the outcomes of your billing and collection services. You have been both informative and patient as we continue to become a more efficient practice. We have recognized that collections have been improved due to your diligence and tenacity.

Thank you for your kindness and hard work.”

Maureen Lacey, Office Manager, Psychiatry Practice

Products And Services

  • EHR
  • Medical Billing Software

“I think this electronic medical record is very good and easy to understand and get the job done. I highly recommend it. The sales and IT support staff and billing support staff are phenomenal. Any electronic medical record that you choose is only as good as the support staff to help you navigate and troubleshoot any issues that will arise. This company does a great job of customizing your preferences and making you feel important as a customer. Terrific company.”

Gastroenterology Practice, IL

Products And Services

  • Medical Billing Services
  • EHR
  • Medical Billing Software

“I want to thank you for your wonderful service!  You are very prompt with replies to my questions.  Very prompt with claim submission and follow up.  Friendly when I speak to you on the phone. Overall, excellent experience with OMNI.  We are very pleased with everything you do!

Have a wonderful day!

Abby, Office Manager, Renewed Vitality

Products And Services

  • Medical Billing Services
  • EHR
  • Medical Billing Software

“We have been using OmniMD since 2008. It has been a great tool for our patient care and billing. It's very easy to use and works for all our specialties.”

Multispecialty Practice, NY

Products And Services

  • Medical Billing Services
  • EHR
  • Medical Billing Software

Learn More About Our Solutions

Send us an email or submit the form for more information.