It’s Time for a New Kind of Electronic Health Record
How Next-gen Electronic Health Record Can Make Your Life Simpler
Change is constant. This applies to the field of patient data whether it is handled by individual doctors or by large hospitals and healthcare services providers across the country. From storing patient records in Excel sheets to database systems the world of patient data records has progressed to electronic health records. Even within this we have different types of electronic health record systemssuch as one hosted by individual physicians known as electronic medical records, remotely hosted electronic health record softwareand remote systems accessible to a large number of users.
However, what distinguishes these existing electronic health record systems is that they are passive or historical, simply maintaining a record of the patient’s illnesses, diagnostics and treatments at one or more facilities. This is good but proves to be a stumbling block when there are major issues like a pandemic where other parameters come into play such as preventive and proactive measures to identify vulnerable populations, keep track of infected individuals, their recovery rate, their specific conditions and reactions to treatment and data to take steps to prevent spread. There are blocks such as high cost, excessive documentation and lack of user friendliness in currently existing EHR systems. Most of these focused more on the administrative and financial side with the medical side added on as an afterthought. These systems also imposed additional work burden on personnel. The Covid pandemic worldwide brought out these deficiencies and paved the way to introduce changes to electronic health record systems for the future.
It is time for a change to the electronic health record systems and the way they are implemented and used.
In fact, according to EHR Intelligence, the use of EHR in July, 2020 increased by 2.06% compared to the pre-pandemic times.
Future developments in electronic health record softwarecould and should include various advancements as detailed below.
Structural technical underpinnings
Future EHR software applications should have solid technical underpinnings to incorporate latest advances in IT technologies such as:
Algorithms need to be incorporated into medical EHR softwareto combine various case conditions, interconnected health issues, treatments based on patients’ individual situations, flexibility for healthcare workers to step in as may be needed according to the situation but do it automatically and speedily with minimal human intervention.
Such futuristic electronic health record ehrsolutions would also have advanced decision support and workflow logic to remind team members through a variety of channels about patients, available plans and facilities for fast action.
The futuremedical ehr softwarewill be able to fluidly deliver analytics for individuals and for populations within specific geographic regions and to have predictive capabilities as regards spread of a disease.
Intelligence at the core
As they stand current EHR software applicationsare focused on maintaining past data about patients, their activities and particularly the revenues side. Incorporation of intelligence into such EHR systemsdoes not pose a big challenge given the voluminous amounts of data sets that can be used for machine learning to facilitate predictive capabilities. It could, for example, analyze variables such as whether a patient is following a treatment routine, their deviations and possible outcomes and suggest possible steps to remedy this kind of situation. Importantly, futuristic electronic health record systems should be able to analyze and deliver suggestions to busy doctors so that they can put such suggestions into practice instead of wasting time in thinking about individual problems. Indirectly, analyzing patients in bulk who are infected with a specific disease could show up peculiar conditions that would be missed by most doctors treating individual patients. Real time big data analytics needs to become part of the overall electronic health record system to be used worldwide or countrywide, similar to the airlines reservation system in which all stake holders can get information in real time. This also has implications in disease detection, spread and preventative measures.
The question of access
Though electronic health records are available for sharing by healthcare service providers, access still remains limited. The issue of accessibility needs to be addressed considering that 66% of users search for information on the internet and 88% of appointments is booked via phone or other digital means. Electronic health record systems can take a leaf out of how businesses manage their communications and manage customers by providing remote multi-channel access across various devices with fluid crossover from desktops to mobiles as and when needed, both for patients and doctors.
Technologies to incorporate are natural language processing, voice recognition and IoT to further broaden the scope of accessibility.
The question of accessibility also leads to standardization and uniformity of electronic health record systems as well as data protocols for glitch-free use and operation.
Accessibility also raises issues of security that can be addressed using blockchain technology for validation, data security, claims, authentication and prevention of insurance frauds.
Multiplicity of plans
Health care services would vastly improve and patients would benefit if future electronic health record software were to incorporate the facility to enable providers to prepare plans for various contingencies.
Population health management
Instead of considering a single patient, the future electronic health record systems can help providers to set up plans for populations based on a set of parameters relating to disease, age, gender and economic drivers. Data can be gathered through various devices like smart watches and IoT devices and providers can take inputs to devise flexible plans.
Health information exchange
Interoperability is a part of EHR but needs to be improved to give immediate access to any health care services provider, especially in cases of emergency.
The more sophisticated a medical health record solution becomes in the future the more complex it is likely to be and it will likely involve a learning curve. Service providers in the healthcare segment would work alongside solution providers to give training to bring users up to speed on 5G technologies, AI’s benefits, IoT and wearables and how to use the system to derive the maximum benefit. After all, sophisticated electronic health record software is like a sophisticated car or aircraft—one must know how to use it or it will be practically of little use. It pays to join hands with the right vendor who considers all these aspects when you decide to go for medical ehr software.
Enhance patient engagement, improve accessibility, and leverage standardized processes. Get medical EHR software now!
Top 5 Reasons to Use Integrated EHR and Medical Billing Software
The process of medical billing and practice management has always been a time-consuming task in the field of clinical practice. Undoubtedly, the EHR systems have reduced and simplified healthcare providers’ human efforts while streamlining their working processes effectively. This is why the healthcare industry is changing, and so are the health providers’ services. They have now started to look for better systems to manage their practice. A recent report says that 89% of providers have agreed that the EHR forms the core of their practice and dominates their decision-making process for selecting a management system.
And this is not all! With simpler EHR, the search and need for intelligent medical billing solutions has also become challenging which has been made easier with its integration with EHR. This integration is a boon with numerous advantages.
Let us delve into the obvious but unsaid benefits of integrated EHR with medical billing software. But before starting, let us also understand what an integrated EHR and medical billing system are.
An Integrated EHR and Medical Billing System
The Electronic Health Records (EHR) integration is defined as the process of accessing medical records seamlessly across all the electronic software solutions. For medical billing systems, this process might look a little complex and requires the HL7 interfaces to exchange the parameters like demographics, patient chart details, charge codes, encounter sheets, patient notes, billing cycle, and more. This would ensure that no data is duplicated and is seamlessly merged with the existing EHR system.
Over the years, integrated EHR and medical billing system received immense popularity. In fact, according to a recent report produced by Fact.MR, the EHR market is expected to rise up to US $23.78 billion in 2022 and anticipate a positive CAGR of 4.5% and attain a value of US$41.8 billion by 2032
The US healthcare providers lose $262 billion annually due to claim denials. The primary reasons for such claim rejections and denials are claim form errors, code mismatch, and missed claim submission due dates but are limited to these. The claim form errors constitute around 40% and 80% of medical bill errors and are the most common reason for claim denials.
These issues have majorly surfaced due to manual data input, improper software settings, and untrained staff, which is common in otherwise healthcare billing software. With the help of electronic medical billing software with EHR, the providers can:
Maintain patient data at one location.
Set notifications for claim submission as per the deadlines.
Set the coding and clinical documentation in one place.
Integrating healthcare medical billing systems into your EHR system would avoid the bulk of manual work like entering the exact details into two different programs and task redundancies, further preventing manual errors, coding errors, and more.
With a comprehensive EHR solution combined with medical billing and coding software, it’s time to improve reimbursement rates.
To avail of the federal incentive programs, the providers and hospitals must prove the meaningful use of certified EHR technology across the market. By integrating the EHR with practice management billing software, the providers are improving patient care and data security while maintaining data centralization.
The term interoperability is not only about seamless communication between external systems; it can also be used to maintain data in one centralized system and seamlessly enable the claim filing process. With the EHR billing integrations being highly interoperable, this allows data sharing with providers and practitioners with access rights. This enables the sensitive information to stay confidential while the data and its analysis allow the third parties for patient care and improvement purposes.
This interoperability reduces the data entry check-points and human errors at the most. A robust and flexible centralized system prevents security breaches while allowing providers to handle sensitive patient information without hiccups.
Reduced Billing Workloads
With an integrated EHR and medical billing software, the medical billing specialists would spend less time filing claims. With an integrated system, the coding and documentation are directly fetched from EHR, which saves the time of copying the data. The system will also prompt the physicians to complete these activities even during patient visits. This would reduce the after-visit work for the providers and billing staff.
There are many small-level hospitals and providers wherein the costs are only increasing due to these billing complications. This is why many medical billing software companies have switched to medical billing software for small businesses while easing the process of coding and documentation with claims submissions on a timely basis.
Reduce Coding Errors and Paperwork
With human comes human errors!
With the integrated EHR software with billing, the patient data will be transmitted to the billing system automatically, which will let the EMR Medical Specialists generate cleaner claims. This removes the human error chances while developing billing sheets and entering codes, enhancing the turnaround time.
The integrated EHR with billing software will also provide rest to the clinical and healthcare staff who are more or less dedicated to filling the forms and performing the claims process. This reduced workload will enable them to focus on providing better healthcare services which was otherwise not happening.
Patient satisfaction is one of the primary aims of any healthcare provider. Billing process automation and claim error elimination will improve the patient satisfaction rates for the existing patients. With the help of the insurance eligibility verification feature in billing software, the practitioner will have a clear idea of the covered services in the patients’ insurance plans at the scheduling stage.
This will be an essential step to avoid to and fros while the billing process starts. The EHR integrated billing system will help clinics inform the patients about the incurring expenses in insurance coverage which will further increase their satisfaction levels.
More time is spent on inefficient medical billing processes and systems; less time is left to devote themselves to patients. This is why an EHR integration becomes an essential component for deciding which practice management solution to choose. These solutions will allow the providers with unparalleled partner solutions, which will further modernize the existing practice and offer your patients world-class healthcare service with no hiccups in other benefits.